Reviews
I underestimated the end result of our remodeling project. Our new laundry room and full bath are amazing. From start to finish each member of Rick's team was professional, knowledgeable, and had a "can do" attitude. The project started on the day scheduled and was completed on schedule. I highly recommend based on craftsmanship, service and competitive price.
Responsive--Arrived within 20 minutes of call tonite. Chad was very friendly even while working in the dark rain as the basement was backed up. Clearly advised amount due before doing work, thoroughly explained issue with recommendation on how to proceed. If the rest of the techs are as good and personable as Chad, I'll use them again!!
I recently called Performance Plumbing to schedule some plumbing work. Stephanie answered the phone and was very helpful and accommodating to work the repair into my busy schedule. The work was done promptly, efficiently, and professionally. I would highly recommend Performance Plumbing to my friends and family.
I only use companies based on friend and family referrals. I noticed the other day that there was a leak in our plumbing stack. I ask around work and made a couple calls to my family members. I gathered three different plumbing referrals. I had all three companies give me an estimate. First, I'd like to say only one of those companies were on time for their estimate. Second, only one put on shoe covers when conducting the bid. Thirdly, two of the three thoroughly explained the process of replacing a plumbing stack. As you can guess, Performance Plumbing stood out as the most professional. They didn't have the highest or lowest bid. Their pricing is far and they do superior work. They came in and knock out the plumbing stack as describe and in a timely fashion. Do yourself a favor and hire Performance Plumbing . I'll be recommending them to my friends and family.
Performance Plumbing came out to my house to take a look at a water heater of mine that was acting up. I have lived in my house for 17 years and had not replaced the water heater. The plumber told me that my best option was the replace the water heater as it had outlived it's life expectancy. He took the time to explain to me that I needed to maintenance it yearly and that Performance even offered a plan that they would do that for me for 6 years! I thought that was great. The plumber was very courteous and even though it was at the end of his day he stayed to replace my water heater and even cleaned up very nicely afterwards. Needless to say I have found my plumber for life!
Performance plumbing came out to my house in Foristell to check an emergency signal I was getting from my lift pump. They gave me the entire price upfront and completed the job without any extra charges. They were very friendly and very professional. They left the place cleaner than when they arrived. I am very thankful for the veterans discount as well. I appreciate everything you did for this marine vet and will definitely use you again in the future when needed.
Great local family-owned company! I needed a wall knocked out to repair a leak from the upstairs bathroom, and they made the repair a lot less painful than I expected knowing a wall and ceiling would be ripped out. Ended up using them again a few weeks later for a new hot water heater.
Rick and Dan did a great job on our bathroom, I LOVE it!! They were very professional, courteous and did excellent work! I definitely would recommend them to my friends and family!! Thanks Performance Plumbing!
Complete Master Bath Remodel:
We determined from a wet spot in our kitchen ceiling that our master bath whirlpool tub had a leak at some plumbing connections. We hated the carpet in the bathroom as well so we decided to do a complete remodel of our bath. Many companies wanted us to replace the tub and Performance suggested that since the tub was fine and we were happy with it we should just keep it and fix the bad plumbing. That saved us a significant amount of money.
Choosing all the tile, fixtures, lighting, cabinets, paint, and shower options was not overwhelming. They shared comments on what other customers had used (when asked) and had various samples they brought to the house for us to see. They were exceptionally patient with us when trying to select the Onyx and floor tile choices and even carried a heavy briefcase of square tiles into the bathroom so we could see what they looked like in our lighting. We asked for an accent tile to be added around the Onyx shower walls and tub surround and they were happy to do this. We went to a tile store, told Performance tile we liked, and they took care of the rest.
Each day of the install they showed up on time and were extremely pleasant. They placed protective mats down from the garage door all the way to the master bath on the second floor. They even arrived on time one morning when we had freezing rain that resulted in about 1/10th inch of ice on the roads!
At the end of each day they checked in with us to make sure we liked what had been done that day and occasionally gave us "homework" like choosing grout colors or paint colors, if needed so they could pick up those supplies the next day. It was nice not having to choose ALL the details upfront.
We are EXTREMELY happy with the resulting master bathroom!! They also included fixing and repainting our kitchen ceiling in the cost of the estimate...and it looks amazing too!
The entire remodel took about 2-3 weeks to complete, It would have been completed sooner, but when they went to pick up the Onyx for the shower and tub surround and it was cracked and they had to reorder it. They apologized profusely for this delay; but as a homeowner that has had several different construction projects completed over the years I completely understood that it was completely out of their control. As soon as the Onyx came in they were back installing it the next day.
One of the reasons I went with Performance Plumbing is because they have been my reliable plumber for the last 5+ years. They are very knowledgeable and do not try to oversell anything...whatever they estimate is what it will cost. Our bathroom is not only functional but it is beautiful and is the envy of everyone I share pictures with. I knew I would get a quality product from this business but they far exceeded my expectations! Their attention to all the small details was exceptional.