Reliable plumbing companies know that emergencies never happen a convenient time, and therefore are there for you when a plumbing problem just can’t wait. As much as we like, sudden leaks, clogs, or other problems don’t make themselves known during “regular business hours.” The plumbing system is integral to your home, and we understand you may not be able to just sit idly by until you can call and schedule an appointment.
But, when is a plumbing problem actually an emergency? When do you need to incur the cost of an emergency after-hours call? That’s a question that can really only be answered on a case-by-case basis, as it depends on the specific circumstances. For instance, a small leak in a single faucet—while over a long period of time will wastewater—isn’t much of a cause for concern. But water spreading across your kitchen floor with no way to shut off the source is a much different problem.
There are a few steps you can take though, to determine if you really do need to call for emergency services:
Shut Off the Water!
Every home has a main water shut-off valve that cuts off the water supply to the entire house. Every member of your household should know where this is and how to use it. The second there’s any type of problem with your plumbing system that sends water uncontrollably through a place in your home it shouldn’t be, shut off the water at the source to keep the issue contained.
In some cases, individual plumbing outlets will even have their own shut-off valves that cut off water to them while keeping it running in the rest of the home. If you’re sure the problem is localized, you can use that valve rather than the main shut-off valve.
Decide How Long You Can Wait
In many cases, an emergency plumbing situation depends on the extent of the issue and whether or not you can wait for regular hours. If the damage is localized, for instance, or the problem takes place within just a few hours until regular business hours, you may not need to make an after-hours emergency call.
However, if it brings you whole household to a halt and/or you’ll have to wait 24 hours or more before a plumber can arrive, it’s probably a good idea to call for emergency services.
Consider Your Peace of Mind
In some cases, an emergency call isn’t so much warranted by the specific circumstances, but rather can help give you peace of mind. Plumbing problems can grow quite serious, and if you’re trying to enjoy the weekend, get a good night’s sleep, or are about to leave for a trip, you may not want to just sit around and wait.
In cases like this, the money spent on an emergency call helps to quell your concerns and allows you to enjoy your free time.
If you have a plumbing emergency, we hope you’ll keep our number handy. If you suspect you have a leak somewhere or would like to schedule a plumbing maintenance inspection to avoid major plumbing issues, you can simply reach out to our team for that too!